Refund policy

Fake Tattoo Store

At Fake Tattoo Store, we want you to be completely satisfied with your purchase. If something isn’t quite right, please review our returns and refunds policy below.


Returns Eligibility

To be eligible for a return:

  • Items must be returned within 7 days of delivery for a refund
  • Items must be unused, unworn, and in original condition
  • Items must be in original packaging with all labels/tags attached

We reserve the right to refuse any return that does not meet these conditions.


Refunds (Within 7 Days)

If your return is approved:

  • You will receive a full refund to your original payment method
  • Refunds are processed within 5–10 business days after we receive and inspect the item

Store Credit (7–28 Days)

If you request a return:

  • After 7 days but within 28 days of delivery

You will be eligible for:

  • Store credit only (no cash refund)

Store credit will be issued once the returned item has been received and approved.


How to Start a Return

To initiate a return, please contact us at:
faketattoomerch@gmail.com

Please include:

  • Your order number
  • The item(s) you wish to return
  • Reason for return (optional)

We will provide full return instructions, including the return address.


Return Shipping

  • Customers are responsible for return shipping costs, unless the item is faulty or incorrect
  • We recommend using a tracked shipping service, as we cannot guarantee receipt of your returned item

Non-Returnable Items

We do not accept returns on:

  • Items that have been worn, used, or damaged
  • Items returned without original packaging or tags
  • Any items deemed unsuitable for resale

Faulty or Incorrect Items

If you receive a faulty or incorrect item:

  • Please contact us within 48 hours of delivery at faketattoomerch@gmail.com
  • We will arrange a replacement or full refund, including return shipping where applicable

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your payment provider, as processing times can vary
  • If still unresolved, contact us at faketattoomerch@gmail.com

Exchanges

We do not offer direct exchanges.
If you would like a different item, please return your original item and place a new order.


Your Legal Rights

This policy does not affect your statutory rights under the Consumer Rights Act 2015.